Student Counseling | American Hotel Academy

Counseling is available free of charge to all students registered with the school. The Counseling Service offers you the chance to talk to a professionally trained counselor, in confidence, about any personal problems you may have.

Counseling provides a safe place, separate from your daily life, where you can explore issues or feelings which are causing you difficulty.

The counselor will aim to relate to you in a supportive and purposeful manner and assist you in the task of finding your own way forward. Your use of counseling remains confidential to the service within the limits agreed with your counselor.

What does Student Counseling offer?

Counseling offers a confidential space in which you can talk to a counselor about your concerns. It offers you understanding, a feeling of being listened to, valued and accepted in a non-judgmental way. There is no pressure on you and we’re not here to tell you what to do. Instead, as counselors we aim to help you find your own answers.

Counseling services are available:

– for any student experiencing emotional or psychological difficulties relating to academic, personal or social problems.
– to all students experiencing difficulties with:

– stress & time management
– adjusting to college and campus life
– life transitions and changes
– any degree of depression
– anxiety or fear
– anger
– physical, emotional or sexual abuse
– rape/sexual assault
– thoughts of suicide
– eating and body image concerns
– self-esteem
– loss and grief
– sexuality or couple issues
– gender identity
– trauma
– any other feelings that cause discomfort

Whatever your background and whatever your problem we’re here to offer you space and support in a confidential environment to work through your difficulties, as well as help you think more clearly and develop the skills to cope.

All counseling is confidential except when someone is in serious danger. In these rare cases we will discuss any potential break in confidentiality with you.

If you want to benefit from this service please contact
Mrs. Ana Leah – Licensed Counselor
Phone: 0268455401

What is counseling?

Counseling is a process in which the counselor listens in an active and non-judgemental way to the concerns of the person requesting counseling. The client is helped to express feelings about personal difficulties – both recent and long-standing – and to look at ways of working through these. The counselor does not give directive advice but instead tries to help the client arrive at choices which are best for them in their lives.
Counseling at American Hotel Academy may take only one or two sessions or it may continue over a longer period of time depending on the student’s difficulty. A counseling session is usually 1 hour long and has to be scheduled ahead.

Is counseling confidential?

Confidentiality means that what you discuss with your counsellor will be kept private. The identity of the student is safeguarded. If anyone outside the service enquires about a particular student, we explain to them that it is a confidential service and that we cannot comment on whom we are seeing or not seeing. We do listen to the concerns of the enquirer and try to assist them in making their own choices about how to approach or help someone else.

There are exceptional and rare circumstances beyond the boundaries of confidentiality. The counselor will seek to discuss these prior to any disclosure or action. These exceptional and rare circumstances are:
– Where a student is at immediate risk of causing serious harm to themselves or others
– Where Romanian Law requires disclosure
– When the counsellor is summoned as a witness in a Court of Law

If you have any concerns or queries about this information please discuss them with the school counselor.

How can I contact a School Counselor?

You can call the School at 0268455401, between 8.30 AM – 4.30 PM to make an appointment with the Counselor, or email at:
Alternatively, for a brief time, without an appointment, you can approach the counselor anytime you need, the service operates with an Open Door policy. The ‘Open Door’ service is an opportunity for you to briefly meet with a counselor without having to make an appointment. For such a meeting you can come anytime between 8.30 AM – 4.30 PM from Monday to Friday.

How long will I have to wait for an appointment?

Waiting or not, for an appointment will depend on how busy the Counseling Service is. During vacation time it is less busy so you should not have to wait long. In term time however waiting time for a full appointment can vary from one to two weeks. At these times we recommend using the Open Door service.

How can I help someone who I think needs counseling?

Some people need professional help with their difficulties. Where appropriate we recommend that you talk about your concerns with the other person and suggest the idea of counseling or making contact with the Counseling Service. You could also tell them about this web site, where they can find resources for self – help.

The Counseling Center has come up with a number of workshops for American Hotel Academy students. They are divided in two main areas of concern for student personal and career development:

– Personal Development Workshops
– Career Development Workshops

The workshops are free of charge for students and will be held only if a minimum number of 12 students are interested in the workshop and are booking a place. To book a place for one of the workshops contact Student Counseling Office and Student Services Office or email at:

This year we will be running the following workshops for our students:

1. Personal Development Workshops

Develop your active listening skills and exercise empathy through a mix of information and practice. These soft skills are the most important ones in your future career and the most appreciated by employers.
Duration: 2 hours

Being assertive: Reduce stress, communicate better
Assertiveness can help you control stress and anger and improve coping skills. Recognize and learn assertive behavior and communication.
Duration: 2 hours.

2. Career Development Workshops

Learn how to identify your career needs, set up efficient objectives for your career, keep track of your professional activity, constantly evaluate it and make necessary adjustments.
Duration: 2 hours

NON VERBAL COMMUNICATIONLearn how to understand and use body language in ways that build better relationships at home and work.
Duration: 2 hours

You can find the schedule for this year’s workshops under the WORKSHOPS button on the right column of this page or by getting in touch with your Career Advisor at the Student Services Office.

This information is not meant to be a substitute for professional help, nor can we take responsibility for the content of these independent sites.

We encourage you to come an talk to a professional about your worries and concerns, that’s the best way to go around mental health. If you don’t have acces to one, then you can take a look at the following links:

From problems with anxiety to sleep, a wide range of NHS self-help leaflets can be found here.

Find information for personal growth here.

We thought that it would be useful for you to have some means of relaxation in hand. You will find bellow a few relaxation podcasts and exercises to use anywhere you are.
The exercises become more effective, the more you practice them. Also, if you practice means of relaxations on a regular basis, they will become easier to use when you find yourself in a stressfull situation.
These podcasts are links to independent sites, depicted for the students and staff of American Hotel Academy. We will not take responsibility for the content of these indipendent sites.

Tips & Tricks for making relaxation easier:
– Try to find a warm, quiet and comfortable space to relax.
– Turn off your phone and put a ‘Do Not Disturb’ sign on the door.
– Sit comfortably or lie down.
– If sitting make sure that your back and head are well supported, your legs are uncrossed and your feet are firmly on the ground.
– When you are ready, close your eyes, begin listening to the recording and follow the directions. As you complete the exercise, you can expect your mind to wander a bit-when this happens you can simply re-direct your focus back to the recording.
– During the visualisations you are always in control. Go along with them as much as is comfortable.
– Once you’ve finished, stretch, look around and remain still another minute or two.
– As you become more skilled, try applying the exercises to specific situations that might otherwise be anxiety provoking, such as tests, oral presentations, difficult social situations, job interviews, insomnia and so forth.

– Do not practise relaxation exercises whilst driving.
– If you have any significant illness or condition, you are advised to check with your GP before doing these exercises.

Welbeing podcast
Career podcasts
Relaxation music