Numar de credite : 20
Durata curs: 48 ore de contact
Metoda de examinare: test, tema, proiect
Cursul poate fi urmat de studentii: BA, PgD.
Cursul este predat de catre: Ada Ster
Unit description
This course is designed to provide students with the principles of supervision as they apply specifically to the hospitality industry, from recruiting to building a team and managing conflict.
Unit learning outcomes
On successful completion of this unit students will be able to:
1.Examine and analyse the contribution of supervisors in hospitality industry while performing the main supervisory activities and developing supervisory skills
2.Evaluate and apply appropriate staff scheduling techniques according to the forecasting of sales and productivity standards