Descriere generala
Offers a complete approach to the operation of resort properties. Beginning with the resort concept and the historical development of resorts, the course then covers the planning, development, management, marketing, and financial aspects of the resort business. The course also examines the future outlook for resorts and the impact of the condominium concept, timesharing, technological change, “green” initiatives, and eco-tourism
Cine poate urma acest curs?
Eligibilitate
Intrucat suportul de curs este in limba engleza, este nevoie ca fiecare cursant sa posede cunostinte medii de limba engleza pentru a putea parcurge materialul.
Orele de contact cu instructorii au loc in limba romana.
Strucura
Cap I: The Resort Concept
Cap II: Resort History
Cap III: Special Considerations in Planning and Development
Cap IV: The Planning and Development Process
Cap V: Facilities Planning and Design
Cap VI: Major Recreational Activities and Facilities
Cap VII: Resort Opening: Management, Staffing, and Human Resources
Cap VIII: Front-of-the-House Management
Cap IX: Heart-of-the-House Management I: Food and Beverage, Housekeeping, Laundry, and Valet Operations
Cap X: Heart-of-the-House Management II: Plant, Grounds, Energy, Accounting, and Procurement
Cap XI: Safety, Security, and Risk Management
Cap XII: Resort Marketing and Sales Promotion
Cap XIII: Managing Resort Financial Resources
Cap XIV: Reflections and Revelations: Global Issues in Resort Tourism
Examene & Suport
- teste intermediare la finalul fiecarui capitol parcurs.
- examen final la incheierea cursului.
Atat testele intermediare cat si examenul final se sustin online. Dupa promovarea testelor de la finalul fiecarui capitol al cursului, cursantul trebuie sa contacteze American Hotel Academy pentru programarea examenului final si pentru a i se trimite procedura de sustinere a acestuia.
Certificare
Fiecare absolvent primeste certificarea American Hotel & Lodging Educational Institute.