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Hospitality Operations Management

Hospitality Operations Management

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About this course

By using the Hotel Operations, Tactics and Strategy (HOTS) simulation program, this course aims to engage students in making decisions in order to maximise revenue within a hospitality business. Students will learn and critically review key theories and approaches to revenue & strategic management in order to develop skills in managing such aspects of contemporary hotel management.


Our course begins with the first step for generating great user experiences: understanding what people do, think, say, and feel. In this module, you’ll learn how to keep an open mind while learning.

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