Rooms Division Management0 lei
About this course
This course introduces students to organizing and managing the rooms division of a hotel, from reservations to front desk and to housekeeping and hotel safety regulations. The course also has a practical component, where students develop the skills of operating a Property Management System – Opera.
Our course begins with the first step for generating great user experiences: understanding what people do, think, say, and feel. In this module, you’ll learn how to keep an open mind while learning.