Professor Fenby is AHA’s current Professor of Management Education and has been involved with the development of AHA since it’s early beginnings as a higher education institution. He is also Chairman of the Board of Directors of a property management company in the UK and is involved with other international university colleges both as a lecturer and management consultant.
He was formerly the Dean of a Swiss University College specialising in Hospitality and Tourism Management and before that a Principal Lecturer and Undergraduate Courses Portfolio Director for the Hospitality and Tourism Management programs offered at the Manchester Metropolitan University. Professor Fenby was also a partner in a design consultancy and has been involved in a range of commercial and residential building projects; including many which related to the hospitality and tourism industries that have helped inform his teaching and associated research.
He has written hospitality and tourism management programs for many higher education institutions, both in the UK and internationally, and spoken and delivered papers at international conferences. He has been a member of the national executive of the UK Council for Hospitality Management Education and was a co-author and member of the review team of the second edition of the UK Quality Assurance Agency ‘Subject Benchmark Statement for Hospitality, Leisure, Sport and Tourism’: the publication that defined the academic standards to be expected of graduates of these subjects from any UK university, including graduates of the Manchester Metropolitan University programs delivered at AHA.
Project Management for Service Operations
Throughout the course, students will critically evaluate